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Simplified cloud-based physical access management within communities
Privacy Policy for Domain's and Domain Administrators
Effective Date: September 1, 2024
This privacy policy addresses the specific roles and responsibilities of domain members and administrators within the BroadAccess platform. It emphasizes the importance of security, compliance, and data management, ensuring that all parties understand their rights and obligations.
1. Introduction
BroadAccess is committed to maintaining the privacy and security of personal data for both domain members and domain administrators. This privacy policy outlines how we collect, use, and protect information within BroadAccess domains, with a focus on data handled by domain administrators.
2. Information We Collect
2.1. Information Collected from Domain Members
Personal Information: This includes the members name, contact details, and other necessary related data.
Attendance and Access Data: We collect information on members’ attendance, access logs, locations, and activity within the platform.
Where you access our website and the BroadAccess platforms, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data includes first name, maiden name, last name, mobile number, username or similar identifier, title, date of birth and gender.
Where you have registered to be an Admin on BroadAccess or created a BroadAccess Domain, we may also collect details of your nationality and identification documents such as passport or driving licence.
• Contact Data includes address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your username and password, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you connect to our website, our platforms and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences
Usage Data: Data on how members interact with the platform, including login times, feature usage, and communication records.
2.2. Information Collected from Domain Administrators
Account Information: Includes the administrator’s name, contact details, role within the organization, and any relevant credentials.
Administrative Actions: Logs of actions taken by administrators, such as user management, data access, and configuration changes.
Security and Monitoring Data: Information related to security practices, such as access logs, system audits, and anomaly detection data.
3. How We Use Your Information
3.1. For Domain Members
Operational Purposes: To facilitate workforce/membership management tasks,
including attendance tracking, access control, and compliance reporting.
Service Improvement: To analyse data usage trends for improving platform performance, security, and user experience.
Compliance and Reporting: To ensure that all activities within the domain comply with legal requirements and organizational policies.
3.2. For Domain Administrators
User Management: To enable administrators to effectively manage user roles, permissions, and access to resources.
Security Oversight: To monitor and maintain the security of the domain, including responding to security incidents and conducting audits.
Support and Troubleshooting: To provide technical support, troubleshoot issues, and enhance platform functionality.
4. Sharing Your Information
4.1. Internal Sharing
Within Your Domain/Organization: Data may be shared internally with authorized
personnel as needed for operational, security, or compliance purposes.
4.2. External Sharing
Service Providers: Information may be shared with third-party service providers who support our platform’s functionality, security, or data processing needs.
Legal and Regulatory Requirements: We may disclose data to comply with legal obligations, court orders, or government requests.
5. Data Retention
5.1. For Domain Members
Retention Period: Personal data is retained for the duration of the member's affiliation with the domain and may be archived according to legal and organizational requirements.
5.2. For Domain Administrators
Retention of Administrative Actions: Logs of administrative actions are retained as long as necessary for security audits, legal compliance, and operational purposes.
6. Data Security
We employ comprehensive security measures to protect the integrity, confidentiality, and availability of data within BroadAccess. This includes encryption, access controls, regular security audits, and incident response protocols.
7. Your Rights
7.1. For Domain Members
Access and Correction: Members have the right to access their personal data and request corrections if necessary.
Data Portability: Members can request a copy of their data in a structured format.
Account Deletion: Members can request the deletion of their data, subject to approval by their organization and applicable legal restrictions.
7.2. For Domain Administrators
Control Over Data: Administrators have the right to access, manage, and rectify data within their domain. However, they are responsible for ensuring compliance with legal and organizational standards.
8. Responsibilities of Domain Administrators
8.1. Data Management
Accountability: Administrators are responsible for the accurate and secure management of domain members data.
Compliance: Administrators must ensure that all data processing within the domain complies with legal requirements and internal policies.
8.2. Security Oversight
Monitoring: Administrators are required to monitor security practices, report any incidents, and ensure that all access to data is properly authorized and logged.
Regular Audits: Conduct periodic audits of domain activities to identify and mitigate potential security risks.
9. Changes to This Policy
We reserve the right to update this privacy policy as necessary to reflect changes in our practices, legal requirements, or operational needs. Any significant changes will be communicated to domain members and administrators in a timely manner.
10. Contact Us
For any questions or concerns regarding this privacy policy, or to exercise
your rights, please contact our Data Protection Officer via the email and contact information displayed on our website.
Privacy Policy for Domain Members
Effective Date: September 2, 2024
1. Introduction
This privacy policy outlines how BroadAccess collects, uses, and safeguards the personal data of domain members who are part of an organisation that uses our platform.
2. Information We Collect
Account Information: When you are registered as a domain member, we collect your name, email address, job title, and other relevant details.
Attendance and Access Data: We collect data related to your attendance, access logs, and activities on the platform, including location-based data if required by your respective domain.
Communication Records: We may store records of communications, such as support requests, feedback, and interactions with the platform.
3. How We Use Your Information
Platform Functionality: Your data is used to enable and enhance your experience with our platform, including attendance tracking, access control, and other workforce management features.
Compliance: We use your information to ensure compliance with company policies, labour laws, and regulatory requirements.
Improvement and Analytics: We analyse usage data to improve our platform’s features, security, and user experience.
4. Sharing Your Information
With Your Domain: Your data may be shared with the organization managing the domain to fulfil the platform’s functions.
Service Providers: We may share your information with third-party service providers who assist us in operating and maintaining our platform.
Legal and Compliance: We may disclose your data if required by law, regulatory authorities, or to enforce our terms of service.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. Data may be retained longer if required by legal obligations.
6. Your Rights
Access and Rectification: You can access and update your personal information through your account settings.
Data Portability: You may request a copy of your data in a structured format.
Account Deletion: You can request to delete your account, subject to your domain/organization’s policies and legal requirements.
7. Data Security
We implement robust security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely fool-proof, and we encourage you to protect your account information.
8. Changes to This Policy
We may update this privacy policy to reflect changes in our data practices or for legal reasons. We will notify you of any significant changes via email or through the platform.
9. Contact Us
For any questions or concerns regarding this privacy policy
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any question relating to your data, kindly contact us via email and contact information displayed on our website.
Privacy Policy for Domain Guests
Effective from September 2, 2024
1. Introduction
Welcome to BroadAccess! We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you visit our website and applications as a guest.
2. Information We Collect
Personal Information: When you visit our website and use our applications, we may collect limited personal information, such as your IP address, browser type, and referring pages.
Account Information: When you are registered as a platform user, we collect your name, email address, mobile number, and other relevant details.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site. These tools allow us to track your activity and personalize your experience.
3. How We Use Your Information
Site Functionality: We use your information to improve our website’s performance, understand visitor preferences, and provide a better user experience.
Security: We collect data to maintain the security of our website and prevent any fraudulent activities.
Analytics: We use aggregated data to analyze trends and website usage, helping us to enhance our services.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers that assist us in website operation, analytics, or marketing. These providers are obligated to keep your information secure. We do not control these third-party websites and are not responsible for their privacy statements. When you leave BroadAccess Platform or our website, we encourage you to read the privacy policy of every website you visit.
Legal Obligations: We may disclose your information if required by law or in response to a legal request.
5. Your Rights
Access: You can request access to your personal information that we hold.
Opt-Out: You can opt-out of cookies through your browser settings or by following the instructions provided in the cookie section of our site.
Inquiries: If you have any question relating to your data, or for any privacy-related inquiries, kindly contact us via email and contact information displayed on our website.
6. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this privacy policy, kindly contact us via email and contact information displayed on our website.
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